Privacy Policy
PLATINUM XX COMPETITIONS LTD
Last Updated: 15/03/2025
Platinum XX Competitions Ltd (trading as Platinum X Competitions) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.platinumxcompetitions.co.uk (the “Website”) and take part in our competitions.
By using our Website and services, you agree to the terms set out in this Privacy Policy.
1. INFORMATION WE COLLECT
1.1 Information You Provide to Us
We may collect:
Full name
Date of birth (for age verification)
Email address
Postal address
Contact number
Payment details (processed securely via third-party providers – we do not store card details)
Competition entries and transaction history
1.2 Automatically Collected Information
When you use the Website, we may automatically collect:
IP address
Browser type and version
Device type
Referring website
Pages viewed and time spent
Cookies and tracking data (see Section 5)
1.3 Information from Third Parties
We may receive personal data from:
Payment providers
Social media platforms
Analytics services (e.g. Google Analytics)
2. HOW WE USE YOUR INFORMATION
We process your data to:
Create and manage your account
Handle competition entries and payments
Notify winners and deliver prizes
Provide customer support
Improve our website and services
Send optional promotional emails (if you opt in)
Prevent fraud
Fulfil legal obligations
3. LEGAL BASIS FOR PROCESSING
We process your data under:
Contractual necessity: to run competitions and process entries
Legal obligations: e.g. age verification
Legitimate interests: e.g. improving services or fraud prevention
Consent: e.g. for marketing emails (which you can opt out of anytime)
4. HOW WE SHARE YOUR DATA
We don’t sell your data. We may share it with:
Trusted service providers (e.g. payment processors, couriers)
Regulators or law enforcement, if legally required
Social media platforms if you interact with us
Our winner’s list, unless you’ve asked to stay anonymous
5. COOKIES AND TRACKING TECHNOLOGIES
We use cookies to improve your experience. These include:
Essential cookies (e.g. login, checkout)
Performance cookies (e.g. website usage)
Marketing cookies (e.g. personalised ads)
You can disable cookies in your browser settings. See our Cookie Policy for more info.
6. DATA SECURITY
We take steps to protect your data:
SSL encryption
Two-factor authentication
Access controls for staff
Regular audits and secure hosting
7. DATA RETENTION
We keep your data:
As long as needed to run competitions
To meet legal obligations
To prevent fraud or resolve disputes
You can request your account and data to be deleted (unless we must keep it by law).
8. YOUR RIGHTS
You have the right to:
Access the data we hold about you
Correct your information
Request deletion
Withdraw marketing consent
Object to certain types of processing
Request a copy of your data (data portability)
To exercise your rights, email: info@platinumxcompetitions.co.uk
9. THIRD-PARTY LINKS
We may link to other websites. We’re not responsible for their privacy practices.
10. CHILDREN’S PRIVACY
You must be 18 or older to use our services. We don’t knowingly collect data from anyone under 18.
11. CHANGES TO THIS POLICY
We may update this policy. Any changes will be shown here with the new date. Continued use of the Website means you agree to the updated policy.
12. CONTACT US
If you have any questions about this policy or how your data is handled:
Platinum XX Competitions Ltd
29 Typhoon Way
Wallington
London
SM6 9AW
Email: info@platinumxcompetitions.co.uk
Visit our Contact Us page for more ways to get in touch.